Soaking Garden Privacy Policy

Privacy Policy

Effective Date: December 1, 2025

Soaking Garden ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or communicate with us online. Please read this policy carefully. By using our website, you agree to the practices described below.

1. Information We Collect

Personal Information

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from The Soaking Garden, from 503-468-7445 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 503-468-7445 or admin@thesoakinggarden.com Mobile opt-in information is never shared with third parties.

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and payment information (processed through third-party payment providers)

  • Appointment and service preferences

  • Messages or inquiries submitted through forms, text, or email

Automatically Collected Information

When you visit our website, we may automatically collect certain information, such as:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Referring URLs

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services

  • Schedule and manage appointments

  • Communicate with you, including responding to inquiries and sending confirmations or updates

  • Process payments and transactions securely

  • Send marketing or promotional communications (you may opt out at any time)

  • Analyze website usage and trends

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your experience on our website, understand usage patterns, and improve functionality. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With trusted third-party service providers who assist us in operating our website, booking system, payment processing, or communications

  • To comply with applicable laws, regulations, or legal processes

  • To protect the rights, property, or safety of Soaking Garden, our clients, or others

5. Third-Party Services and Links

Our website may contain links to third-party websites or services, such as online booking platforms or payment processors. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal information, subject to legal or business requirements

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Soaking Garden
Email: info@soakinggarden.com
Phone: 503 468 7445

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.